What to Do in the First 10 Minutes of a Water Leak

The sound of rushing water where there shouldn't be any is one of the most terrifying experiences for a property owner. What you do in the first ten minutes dictates whether you're facing a minor cleanup or a major renovation.

1. Shut Off the Water: If you don't have an automatic system, immediately locate and close your main water shut-off valve. Every homeowner and tenant must know exactly where this is before an emergency happens.

2. Cut the Power: If the water is nearing electrical outlets or appliances, turn off the electricity to that zone at the breaker panel to prevent electrocution hazards.

3. Protect Valuables: Move furniture, electronics, and irreplaceable items out of the path of the water. Elevate whatever you can.

4. Document the Scene: Take photos and videos of the source of the leak and the initial damage. This will be invaluable for your insurance claim.

5. Start Extraction: Use towels, mops, and wet vacs to remove standing water immediately. The longer water sits, the deeper it penetrates into subflooring and drywall.

With a NOWA smart leak detection system, Step 1 happens automatically before you even realize there's a problem, giving you the time and calm needed to handle the rest.